Conditions

Enrolment  Conditions

1. Enrolment

1. ABC College of English reserves the right to change or cancel courses without prior notice.

2. Group classes require a minimum of two students per class (unless otherwise specified). If there is only one student for a group class then an alternative option of reduced hours of 1:1 tuition will be offered as follows: 3 hour group class to 1.5 hours 1:1 tuition or 2 hour group class to 1 hour 1:1 tuition.

3. If a student does not achieve the required entry level for a particular course they have enrolled for they are offered a General English Course of equivalent value or a full refund of fees.

4. As part of ABC College of English’s enrolment process, all students are required to complete the ABC College of English Orientation Programme.

2. Payment

1. Fees must be paid in full, two weeks prior to the commencement of the course, for the term of enrolment.

2. Course fees are calculated in complete weeks and any part of a week is counted as a full week.

3. No compensation is given for public holidays when the college is closed.

3. Cancellations, early withdrawals and refunds 

1. If a cancellation is received 2 weeks prior to the commencement of a course, all fees will be refunded except the enrolment fee and accommodation finding fee (if applicable).

2.  If a cancellation is received less than 2 weeks prior to the commencement of a course, all fees, less 10%, will be refunded except the enrolment fee and accommodation finding fee (if applicable).

3.  For courses up to and including four weeks and 6 days, if a student withdraws from the course within the first two days of the course, 50% of the total fees paid will be refunded.

4.  For courses of five weeks or more but less three months, if a student withdraws from the course within the first five days of the course, 75% of the total fees paid will be refunded.

5. For courses of 3 months or longer, if a student withdraws from the course within the first 10 working days of the course, fees are refunded in full, less a deduction for costs incurred by ABC College of English. The maximum deduction will not exceed 25% of the fee total paid. In the event of a dispute over the costs deducted, students can refer the matter to the International Education Appeal Authority.

6. After the first 10 working days of the course, no fees except unused homestay fees will be refunded.

7. In the unlikely event that ABC College of English has to cancel a course for reasons beyond their control, an alternative commencement date will be recommended.  If the suggested alternative is unacceptable, all unused fees will be refunded.

8. ABC College of English does not refund any course fees if a student: a) Arrives late for the course without notifying the college in advance. b) Takes time off during the course without prior arrangement with the college. c) Leaves before the course is completed.

9. A student cannot exchange a pre-booked Full Time General English Course for other courses.

10.  ABC College of English provides NZQA approved fee protection cover to all enrolled students.

4. Student Services

ABC College of English provides an orientation programme and a student support service for all enrolled students. However, if a student has a concern that is not resolved by ABC College of English's internal grievance procedure, then the student may contact ENGLISH NEW ZEALAND, NZQA or IEAA (International Education Appeal Authority) for assistance.

5. Accommodation 

1. The accommodation finding fee is only refundable in the unlikely event that the requested accommodation cannot be confirmed and the suggested alternative is unacceptable to the student. 

2. There is no deduction from homestay charges for absence of 7 days or less without prior agreement.

3. Any request to change or terminate a homestay placement must be made 14 days prior to the proposed change.

4. Students must be prepared to leave their homestay on completion of their course at ABC College of English.

6. Attendance

1. Students are expected to attend all lessons punctually at the notified class time.

2. Attendance must comply with the conditions of the student’s visa to stay in New Zealand.

7. Liability

1. ABC College of English cannot be held responsible for any damage, loss, sickness or injury incurred within the school, the homestay, and other prepaid accommodation, on school activities or on optional adventure activities.

2. By accepting the conditions of enrolment the student agrees to the free use of their image and written references in ABC College of English promotional material.

8. New Zealand Law

1. Students must comply with the laws of New Zealand , College rules and the conditions of their visa. Failure to do so may result in expulsion from College and forfeiture of school fees.

2. All ABC College of English fees and conditions are governed by New Zealand law and New Zealand courts.

9 . Code of Practice for the Pastoral Care of International Students:

ABC College of English has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available on request from this institution or from the New Zealand Ministry of Education website at http://www.minedu.govt.nz

10. Medical and Travel Insurance:

International students must have appropriate and current medical and travel insurance while studying in New Zealand.

11. Eligibility for Health Services:

Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly funded health services are available through the Ministry of Health, and can be viewed on their website at http://www.moh.govt.nz

12. Accident Insurance

The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents, and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at http://www.acc.co.nz.

 13. Immigration Requirements:

Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration Service, and can be viewed on their website at http://www.immigration.govt.nz.